OSAAP

The modern-age cloud-based B2B mobile app.

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Client Success Story

OSAAP specializes in designing custom foam and plastic inserts to protect valuable items like cameras, instruments, and tools. The company uses advanced imaging techniques for design, which were initially carried out through traditional cameras and have now transitioned to a mobile app. OSAAP is committed to delivering high-quality, custom solutions that cater to the unique needs of its clients. With a focus on innovation and customer satisfaction, OSAAP has established itself as a leader in the manufacturing industry, continually seeking ways to enhance its processes and offerings.

Industry

Manufacturing

Technology Stack

  • MAUI
  • ASP.NET Core
  • SQL Server
  • CSS
  • HTML
  • jQuery

Key Success Points

  • Developed a user-friendly mobile app that integrates all design and project management needs.
  • Enabled end-users to submit designs directly to the cloud, streamlining the design process.
  • Improved project management and customer communication through real-time updates.
  • Reduced errors and enhanced organization for both customers and employees

Challenge

OSAAP faced several challenges in its design and project management processes. The company required a user-friendly mobile application to streamline the design process, manage client projects, and integrate workflow, photography, and notifications. The existing methods were fragmented and manual, leading to inefficiencies, errors, and delays. Customers had difficulty submitting designs, and employees struggled with managing projects effectively. OSAAP needed a modern solution that could enhance its operations, improve customer satisfaction, and support its growth.

Solution

Our experts at Aezion developed a workflow management and mobile image processing application to address these challenges. The new app integrated seamlessly with OSAAP’s existing services, allowing clients to capture images, create projects, upload pictures, and manage the entire process from their mobile devices.

The solution enabled end-users to submit designs directly to the cloud, providing real-time updates and streamlining the design process. OSAAP employees could then access these designs instantly, allowing for efficient project creation and management. The app’s user-friendly interface ensured that both customers and employees could navigate the system with ease, reducing errors and improving overall efficiency.

Results

The implementation of the new mobile application significantly improved OSAAP’s operations. The app simplified project management, design processes, and customer communication, leading to higher efficiency and satisfaction. Customers found it easier to submit designs and stay organized with their projects, while employees benefited from reduced errors and enhanced organization. The design team could work on projects almost instantly, thanks to the real-time updates provided by the cloud-based system. Overall, the new application has been instrumental in modernizing OSAAP’s business processes, supporting its growth, and reinforcing its commitment to delivering high-quality, custom solutions to its clients.